F.A.Q.’s
You have questions? We have answers. Check out our helpful FAQs below. If you still have a question about something, feel free to contact us and we will get your question answered.
Frequently Asked Questions
Are tickets available at the Gate?
Yes, tickets can be purchased for same day admission at the Gate.
Can I buy tickets online for Spooktacular?
Yes, Online tickets are valid for Spooktacular.
Click here to purchase tickets
Do I have to print my online ticket?
Nope! Just show your QR Code at the Gate for admission. If you did not recieve your QR Code/s just let the Front Gate Attendant know once you arrive and they will be able to assist in finding your order.
Do you accept credit and debit cards?
Most of the stands throughout the park accept card payments. A 4% service charge is applied to all card sales. Pay cash and save!
Do you accept cash?
Yes! A 4% service charge is applied to all card sales. Pay cash and save!
Who can use a ticket that was purchased online?
Any guest can take advantage of our online tickets, they will just need to present the QR Code from their purchase.
What is your refund policy?
All sales final. No refunds – No Rainchecks.
How far in advance can I purchase my online ticket?
A ticket that’s been purchased online can be used any day of the operating season, within the year of purchase, that we’re open to the general public.
You can view our calendar here.
Can I bring in a cooler or picnic lunch?
Guests who rent a pavilion may bring picnic lunches they have prepared and/or coolers into the park. You can view our Park Policies here.
Do you offer Electric Wheelchair or Stroller Rentals?
Yes! We offer ECVs, Stroller, Wagon & Trolly Cart Rentals. They are rented on a first come first serve basis. Reservations are not accepted.
ECV $24 Single Stroller $7 Double Stroller $9 Wagon $9 Trolly Cart $16
*All rates subject to change without notice.*